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LENOVO ISG e-Pac Essential Service - 5Yr 24x7 4Hr Resp + YDYD SR665

LENOVO ISG e-Pac Essential Service - 5Yr 24x7 4Hr Resp + YDYD SR665

Lenovo
SKU KXG0133980

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Description

LENOVO DCG e-Pac Essential Service - 5Yr 24x7 4Hr Resp + YDYD SR665
   
Manufacturer LENOVO
Manufacturer Part No 5PS7A78360
 
Marketing Description
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes 4-hour onsite response, 24 hours per day, 7 days per week.
The YourDrive YourData service allows you to retain possession and dispose of failed drives. Otherwise, failed drives under warranty must be returned to Lenovo upon replacement.
Product Features
  • Reliable support
    With on-site service available 24 hours a day, 7 days a week, Lenovo's Essential Service + YourDrive YourData ensures that help is always on hand when you need it. The comprehensive service includes both parts and labor, meaning you're covered for any eventuality.
  • Swift response
    A response time of just 4 hours stands as a testament to Lenovo's commitment to providing timely and efficient support. This swift service minimizes downtime, keeping your operations running smoothly without significant interruptions.
General
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Defective HDD/SSD/RAM retention - 3 years
Compatibility Information
Designed For Lenovo ThinkSystem SR665 7D2V

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