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ACRONIS Cyber Protect Backup Advanced Workstation License Подновяване на 1 година премиум поддръжка

ACRONIS Cyber Protect Backup Advanced Workstation License Подновяване на 1 година премиум поддръжка

by Acronis
SKU KXG0141040

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Месечна вноска Обща сума за плащане ГПР Лихва Банка

Description

ACRONIS Cyber Protect Backup Advanced Workstation License Renewal 1 Year Premium Support
   
Manufacturer ACRONIS
Manufacturer Part No PCAXRPZZS21
 
Marketing Description
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
General
Type Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Acronis Backup Advanced for PC
Licence Qty 1 machine
Licence Pricing Volume / 1-9 licences
Licensing Details ESD
Details
Service & Support Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Web-based training - 1 year

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