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FUJITSU Support Pack 5 години 9x5 отговор на място на следващия работен ден, валиден за PRIMERGY RX-TX- Dual Server

FUJITSU Support Pack 5 години 9x5 отговор на място на следващия работен ден, валиден за PRIMERGY RX-TX- Dual Server

Fujitsu
SKU KXG0135447

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Месечна вноска Обща сума за плащане ГПР Лихва Банка

Description

FUJITSU Support Pack 5 years 9x5 next business day onsite response valid for PRIMERGY RX- TX- Dual Server
   
Manufacturer FUJITSU TECHNOLOGY SOLUTIONS
Manufacturer Part No FSP:GB5J20Z00CBSV2
 
Marketing Description
On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.
Product Features
  • Extended coverage
    This Fujitsu Support Pack extends the service agreement, ensuring your product is covered beyond the standard warranty period. It provides peace of mind, knowing that service and support are readily available when needed.
  • Reliable support
    With the extended service agreement, gain access to Fujitsu's support network. This feature ensures that any issues with your product are addressed promptly, minimizing downtime and keeping your operations running smoothly.
General
Service Included Parts and labour
Location On-site
Full Contract Period 5 years (from original purchase date of the equipment)
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Pricing Type Must be purchased within 90 days of the product purchase
Covered Configurations Dual Server
Details
Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years
Product info support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For Fujitsu PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, RX2560 M2, TX2550 M5, TX2560 M2

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