| Marketing Description |
| Sometimes all you need is a reliable touchscreen phone. An always-on, always- ready phone you can count on. The Poly CCX 400 is an entry-level business media phone that's easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen. |
| Product Features |
- Entry level just got a hell of a lot sweeter.
CCX 400 is the super-accessible model in the "next-generation" CCX family of phones. Not only is it a breeze to use, it even blocks out background noise to keep your conversations on track. With a 5-inch color touch screen, legendary Poly sound quality, and Android 9-powered performance, you won't believe it's the entry-level phone.
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The industry's reigning audio quality
Hear even the tiniest nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Exclusive Poly Acoustic Fence technology eliminates distracting background noise and makes calling a pleasure.
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Stylish looks and ultra-usable design
Only the CCX 400 offers an ergonomic design and an intuitive user touchscreen interface that saves you the hassle of learning the features and functions. When a phone is this easy, better collaboration and productivity aren't far behind.
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Better management, better insights, better support
It's an IT manager's dream. Robust provisioning and management of telephony deployment and support make setup a snap.
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| General |
| Product Type |
VoIP phone |
| Shipping Weight |
1.004 kg |
| Body Colour |
Black |
| Phone Features |
| Operating System |
Android 9.0 Pie |
| VoIP Services |
Microsoft Teams |
| Call Services |
Voice Mail, Call Waiting, Caller ID, Call Hold, Call Forwarding, Call Transfer, Call park/pickup, Group Pick-up |
| Caller ID Type |
Caller ID/call waiting |
| Dialer Location |
Base |
| Speakerphone |
Yes |
| Volume Control |
Yes |
| Indicators |
Busy lamp field (BLF) |
| Additional Functions |
Call timer, Do Not Disturb (DND), one-touch speed dial / redial, Shared Call Appearance (SCA), Bridged Line Appearance (BLA), call resume, call diversion, call pickup, Intercom, auto answer, push to talk (PTT) |
| IP Telephony |
| Main Features |
Integrated Ethernet switch |
| VoIP |
Yes |
| VoIP Protocols |
SIP, SDP |
| Voice Codecs |
G.711a-law, G.711μ-law, G.722, G.722.1, G.729ab, iLBC, Opus |
| Lines Supported |
24 lines |
| Quality of Service |
IEEE 802.1Q (VLAN), Type of Service (ToS), IEEE 802.1p |
| IP Address Assignment |
DHCP, static |
| Security |
IEEE 802.1X, EAPoL, SRTP, 256 bit AES, TLS |
| Power Over Ethernet (PoE) Support |
Yes |
| Network Protocols |
TLS, HTTPS, IPv6, SRTP, FTP, TFTP, HTTP, IPv4, TCP, UDP, DNS SRV |
| Network Ports Qty |
2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software |
Microsoft Teams |
| Voice Features |
Poly HD Voice technology, Poly Acoustic Clarity technology, acoustic echo cancellation (AEC), background noise suppression, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), dual tone multi-frequency (DTMF), adaptive jitter buffer (AJB), low-delay audio packet transmission |
| Network Features |
Poly LENS Cloud Management, Poly Zero Touch Provisioning, Polycom Device Management Service for Service Providers (PDMS-SP), IEEE 802.3af, Automatic Call Distribution (ACD), Class 0 PoE |
| Display |
| Type |
Touchscreen LCD display - colour |
| Display Location |
Base |
| Diagonal Size |
5" |
| Display Resolution |
1280 x 720 pixels |
| Backlit |
Yes |
| Features |
Screen saver, Dark mode, multi-touch, 9:16 aspect ratio |
| Miscellaneous |
| Connections |
USB / 4 PIN USB Type A
Headset jack / RJ-9
EHS port |
| Hearing Aid Compatible |
Yes |
| Placing / Mounting |
Table-top |
| Cables Included |
Network cable |
| Included Accessories |
Desktop stand |
| Power |
| Power Consumption |
13 W (PoE) |
| Dimensions & Weight (Shipping) |
| Shipping Width |
22.2 cm |
| Shipping Depth |
24.3 cm |
| Shipping Height |
6.9 cm |
| Shipping Weight |
1.004 kg |
| Manufacturer Warranty |
| Service & Support |
Limited warranty - 1 year |
