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HPE Aruba Foundation Care 3 години услуга за обмен на AP-575 на следващия работен ден

HPE Aruba Foundation Care 3 години услуга за обмен на AP-575 на следващия работен ден

HP
SKU KXG0140167

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Месечна вноска Обща сума за плащане ГПР Лихва Банка

Description

HPE Aruba Foundation Care 3 Years Next Business Day Exchange AP-575 Service
   
Manufacturer HEWLETT PACKARD ENTERPRISE
Manufacturer Part No HM1B6E
 
Marketing Description
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Product Features
  • Simplify your support experience
    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity
    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime
    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth
    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management
    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service
    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
General
Service Included Replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Details
Service & Support Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For P/N: R4H14A, R4H14AR, R4H15A, R4H15AR, R4H16A, R4H17A, R4H18A, R4H18AR

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