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LENOVO Premier Essential - 5Yr 24x7 24Hr CSR + YDYD SR630 V2

LENOVO Premier Essential - 5Yr 24x7 24Hr CSR + YDYD SR630 V2

Lenovo
SKU KXG0133988

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Description

LENOVO Premier Essential - 5Yr 24x7 24Hr CSR + YDYD SR630 V2
   
Manufacturer LENOVO
Manufacturer Part No 5PS7A67629
 
Marketing Description
Lenovo Premier Support service provides a new level of support for the data center. Lenovo knows the challenges you're facing, and Lenovo will provide the expertise, the convenience and the dedication to help take the complexity out of today's demanding data center environments.
Let Lenovo's comprehensive data center support make the most of your technology investment - and free you to focus on meeting service delivery goals that give your business a competitive edge.
Product Features
  • Comprehensive support
    Offering an extensive service agreement that includes parts and labor, Lenovo Committed Service ensures your equipment remains in excellent condition. With on-site repair and defective HDD/SSD/RAM retention, your data security and hardware integrity are prioritized.
  • Around-the-clock assistance
    With service availability 24 hours a day, 7 days a week, including phone consulting and technical support, you're never left without help. Whether it's a hardware malfunction or a software query, expert assistance is always a call away.
  • Swift on-site service
    Lenovo's commitment to rapid, on-site service minimizes downtime, ensuring your operations continue smoothly. The committed time repair policy underscores Lenovo's dedication to prompt and efficient service resolution.
General
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Repair Time 24 hours (committed time)
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday
Defective HDD/SSD/RAM retention - 5 years
Technical support - phone consulting - 5 years
Compatibility Information
Designed For Lenovo ThinkSystem SR630 V2 7Z71

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