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LENOVO Premier Essential - 5Yr 24x7 4Hr Resp DB610S

LENOVO Premier Essential - 5Yr 24x7 4Hr Resp DB610S

Lenovo
SKU KXG0140173

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Description

LENOVO Premier Essential - 5Yr 24x7 4Hr Resp DB610S
   
Manufacturer LENOVO
Manufacturer Part No 5WS7A93991
 
Marketing Description
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week.
Lenovo Premier Support service provides a new level of support for the data center. It knew the challenges you're facing, and it will provide the expertise, the convenience and the dedication to help take the complexity out of today's demanding data center environments.
Product Features
  • Rapid response
    With a response time of just 4 hours, this service ensures that any issues are addressed swiftly, minimizing downtime and keeping your operations running smoothly.
  • Comprehensive coverage
    Offering an extended service agreement that includes parts, labor, and phone consulting, this plan provides thorough support for your Lenovo product.
  • Round-the-clock support
    Service availability 24 hours a day, 7 days a week, including weekends, ensures that help is always just a phone call away, no matter when you need it.
General
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years
Compatibility Information
Designed For P/N: 6559-HC2, 6559-HC5, 6559-LC5

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