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Надграждане на LENOVO 3Y Premier Support от 1Y Premier Support

Надграждане на LENOVO 3Y Premier Support от 1Y Premier Support

Lenovo
SKU KXG0140655

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Description

LENOVO 3Y Premier Support upgrade from 1Y Premier Support
   
Manufacturer LENOVO
Manufacturer Part No 5WS1H31745
 
Marketing Description
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
Product Features
  • Comprehensive coverage
    The Lenovo Premier Support Upgrade offers an extended service agreement that includes both parts and labor, ensuring your device is covered for repairs without additional costs.
  • Dedicated support
    Gain peace of mind with phone consulting and technical support included, providing direct access to Lenovo's skilled technicians for any issues that may arise.
General
Service Included Parts and labour
Location On-site
Full Contract Period 3 years (from original purchase date of the equipment)
Response Time Next business day
Covered Configurations System with 1 year Premier Support
Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For Lenovo ThinkPad P14s Gen 3 21AK, 21AL
Lenovo ThinkPad P15v Gen 3 21D9
Lenovo ThinkPad T15p Gen 3 21DB

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