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Поддръжка на решения на CISCO за SW - DNA Advantage OnPrem Lic T3 3Y

Поддръжка на решения на CISCO за SW - DNA Advantage OnPrem Lic T3 3Y

CISCO
SKU KXG0140174

Избери период за изплащане и виж месечната вноска

Месечна вноска Обща сума за плащане ГПР Лихва Банка

Description

CISCO Solution Support for SW - DNA Advantage OnPrem Lic T3 3Y
   
Manufacturer CISCO
Manufacturer Part No SVS-PDNA-T3-A3Y
 
Marketing Description
Cisco Solution Support provides you with centralized support from the solution experts who own issue management and resolution across the Cisco and solution partner products in the eligible solutions. Cisco's team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.
General
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Service Availability 24 hours a day / 7 days a week
Software
For part number(s) DNA-P-T3-A-3Y
Licence Type On-Premise licence
Licensing Details For Cisco DNA Advantage
Details
Service & Support Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Phone consulting - 3 years - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4
Phone consulting - 3 years - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4
E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Web support - 3 years - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Compatibility Information
Designed For P/N: C8300-UCPE-1N20, ISR1100X-6G-RF

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