| OpenScape Business offers small and medium-sized enterprises everything they need for their individual and diverse communication requirements, unified in a single flexible and scalable solution. The OpenScape Business architecture allows use independently of the existing telephony infrastructure - regardless of whether this is classic telephony, IP or DECT. From powerful telephony to a feature-rich set Unified Communication (UC) solution, OpenScape Business always provides enterprises with hundreds of subscribers in one network, with the right solution. |
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Presence
Keep up-to-date on the availability and reachability of your team, even when they are at different sites! Use automatically generated presence state announcements to inform external callers of your status. This also facilitates making work more effective, because your customers can decide what they would like to do.
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Drag&drop conferences
Save travel costs, exchange information fast and effectively: use the conference capabilities in OpenScape Business for this! No manual setup of conferences on the telephone: setup conferences very easily with a few clicks in your UC client, or extend a 2-party call from the popup to a conference. Select whether, as the conference manager, you would like to start a spontaneous or a planned telephone conference.
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Favorites list
Save the phone numbers of your most important business partners and fellow workers in your personal favorites list! This allows you to establish contact quickly without wasting time searching for the phone number.
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Directories
Automatically search all linked phone books with one query! This guarantees minimum effort when searching for a contact.
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Dialing by mouse click
You find the phone number of a customer in an email or in the Internet and would like to make contact. No problem: highlight the phone number and then dial it automatically! You don't lose any time due to having to key in the phone number on the telephone.
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Call journal
Who has called and who have I not reached? The Call journal informs you of this at all times and lets you make contact with a click.
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Status-based call forwarding
Do you redirect your telephone, to your cell phone for instance, when you are out of the office? You forget to do this sometimes? Then automatic call forward will help you. When you set your presence state to "Out of Office" for instance, your calls are automatically forwarded to your cell phone.
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Popup window
Incoming calls are immediately displayed on the PC in a popup. You decide what you do: accept the call or transfer directly - and all of this by a click of the mouse!
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Voice- and faxbox
Use your personal voice box with greater effectiveness, have your incoming voice messages sent to you by email, use the UC client for quick access to important messages. Save long walks to the fax machine. Your personal fax message box allows faxes to be received and sent directly by your PC.
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Notifications
Incoming voice and fax messages can be automatically signaled by email, SMS, or by a phone call.
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Instant messaging
Communicate with a fellow worker by chat in real time, when his phone is busy for instance, because you have an important customer on the phone. Of course, you can also chat with multiple subscribers, ideal for coordination in parallel to a telephone conference.
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Access protection
Priority is placed on security! A 6-character password secures access to the client and voice box. Of course, the default codes must be changed at the first access.
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