{"product_id":"hpe-tech-care-3-godini-bazova-usluga-wdmr-proliant-dl380-gen10","title":"HPE Tech Care 3 години базова услуга wDMR Proliant DL380 Gen10+","description":"\u003cdiv class=\"productName\"\u003e\n HPE Tech Care 3 Years Basic wDMR Proliant DL380 Gen10+ Service\n\u003c\/div\u003e \n\u003ctable cellpadding=\"0\" cellspacing=\"0\" class=\"head\"\u003e \n \u003ctbody\u003e\n  \u003ctr class=\"alt-0\"\u003e \n   \u003ctd class=\"name\"\u003e \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e \u003c\/td\u003e \n   \u003ctd class=\"image\" rowspan=\"4\"\u003e\u003cimg src=\"https:\/\/actebis-images.com\/productimages\/bc20ccc0-4238-4120-aaeb-7011ab7d3051.jpg\"\u003e\u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"alt-1\"\u003e \n   \u003ctd class=\"name\"\u003eManufacturer\u003c\/td\u003e \n   \u003ctd class=\"value\"\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eManufacturer Part No\u003c\/td\u003e \n   \u003ctd class=\"value\"\u003eHY4Z0E\u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr\u003e\n   \u003ctd colspan=\"2\"\u003e \u003c\/td\u003e\n  \u003c\/tr\u003e \n \u003c\/tbody\u003e\n\u003c\/table\u003e \n\u003ctable cellpadding=\"0\" cellspacing=\"0\" class=\"properties\"\u003e \n \u003ctbody\u003e\n  \u003ctr class=\"sectionHead\"\u003e\n   \u003ctd colspan=\"2\"\u003eMarketing Description\u003c\/td\u003e\n  \u003c\/tr\u003e \n  \u003ctr class=\"marketingText\"\u003e\n   \u003ctd colspan=\"2\"\u003eGet out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.\u003c\/td\u003e\n  \u003c\/tr\u003e \n  \u003ctr class=\"sectionHead\"\u003e \n   \u003ctd colspan=\"2\"\u003eProduct Features\u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"featuresText\"\u003e \n   \u003ctd colspan=\"2\"\u003e\n    \u003cul\u003e\n     \u003cli\u003e\n\u003cstrong\u003eDigital and data-driven\u003c\/strong\u003e\u003cbr\u003eGet faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.\u003c\/li\u003e\n     \u003cli\u003e\n\u003cstrong\u003ePersonalized and predictive\u003c\/strong\u003e\u003cbr\u003ePrevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.\u003c\/li\u003e\n     \u003cli\u003e\n\u003cstrong\u003eInnovation and intelligence\u003c\/strong\u003e\u003cbr\u003eGet the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec sectionHead\"\u003e\n   \u003ctd colspan=\"2\"\u003eGeneral\u003c\/td\u003e\n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eService Included \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e Parts and labour \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-1\"\u003e \n   \u003ctd class=\"name\"\u003eLocation \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e On-site \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eFull Contract Period \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e 3 years \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-1\"\u003e \n   \u003ctd class=\"name\"\u003eResponse Time \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e Next business day \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eService Availability \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e 9 hours a day \/ 5 days a week \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec sectionHead\"\u003e\n   \u003ctd colspan=\"2\"\u003eDetails\u003c\/td\u003e\n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eService \u0026amp; Support \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) \/ Monday-Friday\u003cbr\u003e Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) \/ Monday-Friday\u003cbr\u003e Product info support - knowledge base access - 3 years\u003cbr\u003e Technical support - remote diagnosis - 3 years\u003cbr\u003e Technical support - visual remote guidance - 3 years\u003cbr\u003e New releases update - 3 years\u003cbr\u003e Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) \/ Monday-Friday\u003cbr\u003e Product info support - web support - 3 years\u003cbr\u003e Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) \/ Monday-Friday\u003cbr\u003e Defective media retention - 3 years \u003c\/td\u003e \n  \u003c\/tr\u003e \n  \u003ctr class=\"espec sectionHead\"\u003e\n   \u003ctd colspan=\"2\"\u003eCompatibility Information\u003c\/td\u003e\n  \u003c\/tr\u003e \n  \u003ctr class=\"espec alt-0\"\u003e \n   \u003ctd class=\"name\"\u003eDesigned For \u003c\/td\u003e \n   \u003ctd class=\"value\"\u003e P\/N: P05172-B21, P05172-B21#0D1, P05172-B21#ABA, P05172-B21#B19, P05172-B21#GTA, P05172R-B21, P05173-B21, P05173-B21#B19, P05174-B21, P05175-B21, P05175-B21#ABA, P05175-B21#B19, P05175R-B21, P39375-291, P39375-B21, P39375R-B21, P39379-291, P39379-B21, P39379R-B21, P42564-B21, P42565-B21, P42566-B21, P42567-B21, P43350-AA1, P43351-AA1, P43353-AA1, P43354-AA1, P43356-AA1, P43357-291, P43357-B21, P43357R-B21, P43358-291, P43358-B21, P55244-B21, P55245-B21, P55246-B21, P55247-B21, P55248-B21, P55277-421, P55278-421, P55279-421, P55280-421, P55281-421 \u003c\/td\u003e \n  \u003c\/tr\u003e \n \u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":50653215883605,"sku":"KXG0135452","price":1698.9,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2680\/7864\/files\/HP_HY4Z0E_113338012_95ef481e-a1b3-4cb5-bca9-ad922127ff20.jpg?v=1746746000","url":"https:\/\/www.smartx.bg\/products\/hpe-tech-care-3-godini-bazova-usluga-wdmr-proliant-dl380-gen10","provider":"SmartX.bg","version":"1.0","type":"link"}