| Long queues affect a customer's in-store experience and can hurt sales as frustrated shoppers forgo a purchase or decide not to return. AXIS Queue Monitor addresses this issue by measuring and analyzing queues so that you can better match store personnel with customer traffic and open a new till when required to decrease waiting times and improve customer satisfaction. |
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Hot spots
AXIS Queue Monitor allows you to define interest areas and this can be applied to other areas of a store, such as at a hot spot, to collect data on the approximate number of people at the location at any given time. The information can be used to facilitate A or B testing of promotions - on digital advertising screens or at end caps, for example. You can use the program to measure campaigns and analyze traffic patterns over time.
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Supported cameras
AXIS Queue Monitor runs embedded in a network camera, and the solution can be installed at checkouts, ticketing booths and hot spots. The software is compatible with all Axis cameras with support for AXIS Camera Application Platform. AXIS Queue Monitor allows you to configure up to three different interest regions per camera. So the more of a location a camera can view, the more you will be able to get out of the application. In most cases, a camera with a wide field of view (e.g., more than 100° horizontal field of view) will allow you to get the most out of your setup.
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You can count on it
AXIS Queue Monitor is an automated system that provides reliable, actionable insights in real time. When installed across different stores, it allows you to compare store locations and improve staff planning. The software is built on advanced and proven algorithms from Cognimatics, whose programs have led in retail analytics for more than a decade. Offering high-speed execution and low memory requirements, AXIS Queue Monitor has been installed in thousands of cameras worldwide.
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| Localisation |
Argentina, Australia, China, Japan, Korea, Brazil, United Kingdom, United States, Europe |
