| Marketing Description |
| It's time for a desk phone that makes hybrid work easy. The Poly Edge E500 Series with twelve-line keys offers more ways to connect, plus unbelievable audio. Built for hot-desking or the home office, this phone provides simple mobile phone pairing, plus bring together Poly's famous noise reduction technology and a cutting-edge design for the perfect user experience. The Poly Edge E500 Series is packed with features you didn't even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future. |
| Product Features |
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Starts big and grows as your business does
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What's more, the Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
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HD audio and Poly famous noise-blocking technology
The Poly Edge E500 Series offers the latest in noise-blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal-clear HD voice technology it offers the best possible sound from home or office.
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Wi-Fi-ready for hassle-free performance at home or in the office
Work anywhere with 802.11AC Wi-Fi included with the Poly Edge E550. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you've got a signal.
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Hybrid working at its best with a headset and your paired mobile phone
Integrated Bluetooth 5.0 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.
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Integrated Microban antimicrobial protection
Rest assured that your devices, enhanced with Microban antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.
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| General |
| Product Type |
VoIP phone |
| Shipping Weight |
1.08 kg |
| Protection |
Antimicrobial |
| Phone Features |
| Wireless Interface Provided |
Bluetooth / NFC / Wi-Fi |
| Call Services |
Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
| Caller ID Type |
Caller ID/call waiting |
| Key Expansion Module Max Qty |
2 |
| Dialer Location |
Base |
| Conference Call Capability |
3-way |
| Speakerphone |
Yes |
| Volume Control |
Yes |
| Indicators |
Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Additional Functions |
Redial, Do Not Disturb (DND), Call timer, mute, pairing with mobile phone, bluetooth headset support |
| IP Telephony |
| VoIP |
Yes |
| VoIP Protocols |
SIP, SDP |
| Voice Codecs |
G.711a-law, G.711μ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Quality of Service |
Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| IP Address Assignment |
DHCP |
| Security |
SSL, IEEE 802.1X, TLS, EAPoL, WEP, WPA-Personal, WPA2-Enterprise, EAP-TLS, PEAP-MSCHAPv2 |
| Power Over Ethernet (PoE) Support |
Yes |
| Network Protocols |
IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Network Ports Qty |
2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software |
Poly Computer Audio Connector |
| Voice Features |
Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| Network Features |
Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signalling, Class 4 PoE, Poly LENS Cloud Management |
| Phone Memory |
| One-Touch Dial Button Qty |
12 |
| Display |
| Type |
LCD display - colour |
| Display Location |
Base |
| Diagonal Size |
5" |
| Display Resolution |
800 x 480 pixels |
| Backlit |
Yes |
| Display Languages |
Multilingual |
| Miscellaneous |
| Connections |
USB Type-C / 24 pin USB-C
Headset jack / RJ-9 |
| Hearing Aid Compatible |
Yes |
| Placing / Mounting |
Table-top, wall-mountable |
| Cables Included |
Network cable
Handset cord |
| Included Accessories |
Stand |
| Internet of Things (IoT) |
| Internet of Things (IoT) Compatible |
Yes |
| Communications Technology |
Bluetooth 5.0, Wi-Fi |
| Environmental Standards |
| ENERGY STAR Certified |
Yes |
| Power |
| Power Consumption |
13 W (PoE) |
| Dimensions & Weight (Shipping) |
| Shipping Width |
25.6 cm |
| Shipping Depth |
33.8 cm |
| Shipping Height |
8.8 cm |
| Shipping Weight |
1.08 kg |
| Manufacturer Warranty |
| Service & Support |
Limited warranty - 1 year |
