Към съдържанието
ACRONIS Cyber Protect Backup Standard Server License Подновяване 1 година премиум поддръжка

ACRONIS Cyber Protect Backup Standard Server License Подновяване 1 година премиум поддръжка

Acronis
Код KXG0141039

Избери период за изплащане и виж месечната вноска

Месечна вноска Обща сума за плащане ГПР Лихва Банка

Описание

лиценз ACRONIS Cyber Backup Standard Server Licence Renewal 1 Year Advantage Premier Support ML
   
Manufacturer ACRONIS
Manufacturer Part No B1WXRPZZS21
 
Marketing Description
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
General
Type Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Acronis Backup Standard Server
Licence Qty 1 machine
Licence Pricing Standard
Licensing Details ESD
Details
Service & Support Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Web-based training - 1 year

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