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HP 2y Nbd Onsite/DMR NB Only SVC 2 yr Next Business Day HW поддръжка с DMR изключва ext monitor Std Bus часове/дни без HP празници

HP 2y Nbd Onsite/DMR NB Only SVC 2 yr Next Business Day HW поддръжка с DMR изключва ext monitor Std Bus часове/дни без HP празници

HP
Код KXG0140594

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Месечна вноска Обща сума за плащане ГПР Лихва Банка

Описание

HP 2y Nbd Onsite/DMR NB Only SVC 2 yr Next Business Day HW Support with DMR excludes ext monitor Std Bus hrs/days excl HP holidays
   
Manufacturer HP INC.
Manufacturer Part No U9BA1E
 
Marketing Description
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.
Product Features
  • Remote problem diagnosis and support
    HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
  • Next business day onsite response
    For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
  • Escalation management
    Established escalation procedures enlist specialized expertise from HP and selected third-parties.
  • Defective Media Retention Service
    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.
General
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Details
Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Defective media retention - 2 years
Compatibility Information
Designed For HP 215 G1 Notebook, 240 G6 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 245 G7 Notebook, 245 G8 Notebook, 245 G9 Notebook, 246 G6 Notebook, 246 G7 Notebook, 250 G3 Notebook, 250 G4 Notebook, 250 G5 Notebook, 250 G6 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 255 G3 Notebook, 255 G4 Notebook, 255 G5 Notebook, 255 G6 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 256 G8 Notebook, 340 G7 Notebook, 340S G7 Notebook, 348 G5 Notebook, 348 G7 Notebook, 350 G2 Notebook, 355 G2 Notebook
HP Laptop 340S G7
HP Mobile Thin Client mt245
HP x2 210 G2

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