| Product Features |
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The advanced office phone your office or home has ever seen
The versatile phone to date, the Poly Edge E500 Series offers great Poly audio and a host of advanced features. Built for hot-desking or home offices, these phones pair the famous noise reduction technology with modern design that brings style to any desktop.
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Starts big and grows as your business does
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle 48 lines. What's more, the Edge E500 Series can take on two additional expansion modules, supporting 66 more contacts each.
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HD audio and poly famous noise-blocking technology
The Poly Edge E500 Series offers the noise-blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal-clear HD voice technology it offers the great possible sound from home or office.
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Wi-Fi-ready for hassle-free performance at home or in the office
Work anywhere with 802.11AC Wi-Fi included with the Poly Edge E550. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you've got a signal.
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Hybrid working at its great with a headset and your paired mobile phone
Integrated Bluetooth 5 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone.
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| General |
| Product Type |
VoIP phone |
| Shipping Weight |
1.08 kg |
| Protection |
Antimicrobial |
| Phone Features |
| Wireless Interface Provided |
NFC |
| Call Services |
Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID, Call Forwarding |
| Caller ID Type |
Caller ID/call waiting |
| Key Expansion Module Max Qty |
2 |
| Dialer Location |
Base |
| Conference Call Capability |
3-way |
| Speakerphone |
Yes |
| Volume Control |
Yes |
| Indicators |
Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Additional Functions |
Redial, Do Not Disturb (DND), Call timer, mute |
| IP Telephony |
| VoIP |
Yes |
| VoIP Protocols |
SIP, SDP |
| Voice Codecs |
G.711a-law, G.711μ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Lines Supported |
48 lines |
| Quality of Service |
Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| IP Address Assignment |
DHCP |
| Security |
SSL, IEEE 802.1X, TLS, EAPoL |
| Power Over Ethernet (PoE) Support |
Yes |
| Network Protocols |
IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Network Ports Qty |
2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software |
Poly Computer Audio Connector |
| Voice Features |
Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| Network Features |
Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signalling, Class 4 PoE, Poly LENS Cloud Management |
| Phone Memory |
| One-Touch Dial Button Qty |
12 |
| Display |
| Type |
LCD display - colour |
| Display Location |
Base |
| Diagonal Size |
5" |
| Display Resolution |
800 x 480 pixels |
| Backlit |
Yes |
| Display Languages |
Multilingual |
| Miscellaneous |
| Connections |
USB Type-C / 24 pin USB-C
Headset jack / RJ-9 |
| Hearing Aid Compatible |
Yes |
| Placing / Mounting |
Table-top, wall-mountable |
| Cables Included |
Network cable
Handset cord |
| Included Accessories |
Stand |
| Environmental Standards |
| ENERGY STAR Certified |
Yes |
| Power |
| Power Consumption |
13 W (PoE) |
| Dimensions & Weight (Shipping) |
| Shipping Width |
25.6 cm |
| Shipping Depth |
33.8 cm |
| Shipping Height |
8.8 cm |
| Shipping Weight |
1.08 kg |
| Manufacturer Warranty |
| Service & Support |
Limited warranty - 1 year |
